EU Grants AI Agents Legal Right to Book 500 Wrong Meetings, Humans Still Liable for

The digital landscape is poised for a significant transformation with the emergence of artificial intelligence agents, projected to become major participants in digital ecosystems within three to five years. According to MarketsandMarkets, the agentic AI market is expected to surge from $7.06 billion in 2025 to $93.20 billion by 2032, with a compound annual growth rate of 44.6%. Industry experts, including Gartner and Deloitte, predict that AI agents will autonomously resolve 80% of common customer service issues and make 15% of day-to-day work decisions by 2028. The International Monetary Fund warns that almost 40% of global employment is exposed to AI, with the figure rising to 60% in advanced economies. As AI agents operate with varying levels of autonomy, new frameworks for coexistence are necessary, including identity management, trust establishment, and accountability mechanisms. The European Union's AI Act, which entered into force on August 1, 2024, establishes a risk-based regulatory framework, while companies like IBM and Microsoft are developing guidelines for AI agent development and deployment.