Intro Java Student Builds Role-Based TicketDesk, Discovers Commas Are the True Boss Fight and Scanner.nextLine() Is a Trap

A student has developed a TicketDesk system in Java as part of their Intro to Programming module, which enables tracking of tickets, login information, and features a role-based authentication system. The system has three primary roles: admin, user, and guest, each with distinct permissions and access to various features. The program relies on user input to navigate through the system, utilizing the Scanner class to capture input. Key features include methods to separate functionality, object-oriented programming to enhance flexibility and readability, and error handling to address issues such as delimiter input and console output overflow. The system also includes a feature to automatically create a file for storing tickets if one does not exist. The project demonstrates the student's understanding of programming concepts and their ability to structure code in a reliable and readable manner, with implications for the development of similar systems in various industries, including customer service and issue tracking.